Content Guidelines

In addition to Google’s Terms of Service and Webmaster Guidelines, the policies below play an important role in maintaining a positive and informative experience for everyone using Question Hub. If we find content or behavior that violates these policies, we’ll respond appropriately, including potentially removing that content or terminating account privileges. We may make exceptions to these policies based on artistic, educational, historical, documentary, or scientific considerations, or where there are other substantial benefits to the public.

Child safety

We have zero tolerance towards content that sexually exploits children. This includes all child sexual abuse imagery (even cartoon images). We report content containing child sexual abuse imagery to the National Center for Missing and Exploited Children, who work with global law enforcement agencies, and we may also take other appropriate action, such as disabling accounts and terminating access to all contents within an account.

Non-Consensual Explicit Imagery

We honor requests from users to remove nude or sexually explicit images and videos shared without their consent (often referred to as “revenge porn”). See this help center article for more information and to request content removal.

Involuntary Fake Pornography

We honor requests from users to remove fake images and videos that falsely depict them nude or in a sexually explicit situation, and that were distributed without their consent. See this help center article for more information and to request content removal.

Personally Identifiable Information

Upon request, we’ll remove personal information if we believe it could lead to a specific harm, such as identity theft or financial fraud. This includes sensitive government ID numbers, bank account numbers, credit card numbers, images of signatures and personal health documents. In cases where this information is broadly available, like national ID numbers listed on a government website, we generally don’t process removals. We sometimes refuse requests if we believe someone is attempting to abuse these policies to remove other information from our results.

Spam

We don’t allow spam, which may include unwanted, irrelevant, promotional or commercial content, content that is created by an automated program, repetitive content, or anything that appears to be a mass solicitation.

Malware & Phishing

Links to malware, viruses, or other harmful software aren’t permitted. We don't allow phishing or other content that harms or interferes with the operation of the networks, servers, or other infrastructure of Google or others. See our Safebrowsing Policies for more information.

Violence & Gore

We don’t allow violent or gory content that's primarily intended to be shocking, sensational, or gratuitous.

Sexually Explicit Content

We don’t allow content that contains nudity, graphic sex acts, or sexually explicit material. Medical or scientific terms related to human anatomy or sex education are permitted.

Vulgar Language & Profanity

We don’t allow obscenities, profanities, or nonsensical content that carry no actual meaning.

Hate Speech

Our products are platforms for free expression, but we don’t permit hate speech. Hate speech is content that promotes or condones violence against or has the primary purpose of inciting hatred against an individual or group on the basis of their race or ethnic origin, religion, disability, age, nationality, veteran status, sexual orientation, gender, gender identity, or any other characteristic that is associated with systemic discrimination or marginalization.

Harassment

We don’t allow harassment, bullying, or threatening behavior, and we don’t allow this service to be used to engage in these activities. Anyone using this service to single someone out for malicious abuse, threaten someone with serious harm, sexualize someone in an unwanted way, expose private information of someone else that could be used to carry out threats, disparage or belittle victims of violence or tragedy, deny an atrocity, direct a personal ad hominem attack against a private person or organization, or harass in other ways may have the offending content removed or be permanently banned from using the service. We also may refer threats of harm and other dangerous situations to law enforcement. Keep in mind that online harassment is also illegal in many places and can have serious offline consequences for both the harasser and the victim.

Dangerous Content

We don’t allow this service to be used to engage in illegal activities or to promote goods, services, or information that facilitates or causes serious and immediate harm to other people or animals. While we permit general information for educational purposes about this content, we draw the line when the content directly facilitates harm.

Terrorist Content

We don’t permit terrorist organizations to use this service for any purpose, including recruitment. We’ll also remove content related to terrorism, such as content that promotes terrorist acts, incites violence, or celebrates terrorist attacks.

Advertisement

We don’t allow content that advertises products or services, including direct calls to purchase, links to other websites, company contact information, and other promotional tactics. We don’t allow sponsored content that’s concealed or misrepresented as independent content.

Misrepresentation

We’ll remove content and may take action on users who attempt to impersonate another person or organization, or otherwise engage in activities intended to deceive, defraud, or mislead others. This includes falsely implying affiliation with, or endorsement by, another individual or organization. This also includes using multiple accounts to evade our policies, bypass blocks, or otherwise subvert restrictions placed on your account.

Copyrighted Content

We will respond to clear notices of alleged copyright infringement. Repeated infringement of intellectual property rights, including copyright, will result in account termination. Learn more about Google's copyright policies.

Irrelevant Content

We reserve the right to remove content that is off-topic or does not address the query in question, taking into account the content’s relevance to a user’s locality and intent.

Medical Topics

When we highlight information on medical topics across Search, we strive to show information that reflects scientific consensus and evidence-based best practices, since we consider this content high-quality. To this end, if this highlighted information is not supported by general scientific consensus, we reserve the right to correct or remove the information from the feature. Finally, please note that this service is purely informative and should not be used to provide medical advice, diagnosis, or treatment, or provide medical or counseling care.

Deceptive practices

We also prohibit any other actions not named here that are intended to deceive or abuse Question Hub’s product or users.

Feedback Tool

Report problematic questions

If you spot a question that you believe violates our policies, report it in the Question Hub tool under Send Feedback (more detail in the FAQ).